About Us
iCare brings the highest levels of care and professionalism to the out-of-home care and education industries.
Our Story
We started Integrated Therapeutic Care (now iCare Staffing) in November 2019 to provide a better-quality service and experience in the out-of-home care staffing industry. At the time, community service organisations had long been underserviced by staffing providers who were unable to deliver the quality of staff and the service level the industry requires. The bad reputation within the industry and subsequent negative perceptions of staffing providers had a knock-on effect of substandard care of young people living in residential housing environments.
Driven to fill the gap in the market, directors Ty and Rod saw an opportunity to unite and put their extensive backgrounds in child protection and residential care to work. Fast-forward to 2024, and iCare has a head-office team of 14, running the business and supporting over 300 experienced, DFFH-compliant staff in the field, who all play a part in changing the face of out-of-home care in Victoria. In 2024 we also commenced supporting the education sector with both permanent recruitment and staffing solutions, identifying the impact both out of home care and education has on young people’s lives.
Since day one, our focus has always been to be the best, not the biggest, and we prioritise quality over quantity in every interaction. With this guiding force, and our genuine desire to make a difference to underprivileged young people’s lives, iCare has an ambitious plan to become a trusted leader in the youth service and education industries.
Why Us
Professional Service
We’re reliable, responsive and agile to your needs. We can provide staffing solutions tailored to the unique needs of your organisation.
Caring
We’re supportive, approachable and respectful to our clients, young people and colleagues, and take personal responsibility for their happiness, wellbeing and safety.
Experienced
Our passionate team has extensive experience and a unique insight into the community service and education sectors.
Passionate
We love what we do and are dedicated to ensuring young people get the care and support they need to thrive.
Contact Us
9/23-25 Gipps St Collingwood,
Victoria Australia 3066